Current Service Information

At busy times of the day our cross river services may increase and this may affect the weekday Cross River departure times from Pier Head and Seacombe. Our staff are working really hard to help passengers cross the river as quickly as possible, but please be patient as due to reduced capacities there could be a queue at the ferry terminals.

Seacombe Terminal Temporary Closure

Seacombe Ferry Terminal is temporarily closing for major refurbishment works in the new year.

The works will see the linkspan bridges, which are over 130 years old and coming to the end of their operational life, replaced and the landing stage undergo a major refurbishment, including upgrading the mooring bollards and installing new powered gangways. The pontoon will be removed from the water to carry out these works.

This should allow the stage to operate for another 25 years before any major maintenance intervention is needed.

For the duration of these works, the ferries will not be able to berth and therefore Seacombe Ferry Terminal will close.

Our commuters will still be able to travel cross-river as services will be running between Pier Head terminal in Liverpool and Woodside terminal in Wirral, for the duration of the works. Cross-river services will also operate during the day.

Ferry services will be suspended after the final commuter services on Friday 18 December 2020. They will resume at Woodside from the first commuter service on Monday 4 January 2021. The works are due to be completed in summer 2021.

The same timetable as is currently used at Seacombe will apply to commuter services at Woodside. Commuters who pay for weekly, monthly, quarterly and yearly passes will also still benefit from free parking at Woodside.

Commuter & Cross-river Service

Weekday Commuter Service will operate between 07:20 – 09:50 and 17:00 - 18:50
Hourly weekday cross river services will operate between 10:00 - 16:30, departing on the hour from Pier Head and at half past the hour from Seacombe. All services will operate from Pier Head and Seacombe.

If you’re thinking of using the ferries then please be aware that social distancing measures will be in place, so you need to plan your journey in advance and leave more time for your journey.

We’re asking customers to pay by contactless/card payments and don’t forget you can use the ticket machines at the terminals - this is to protect both you and our staff.

It’s also important practice good hygiene – avoid touching surfaces, your face, and wash your hands properly both before and after your journey.

Ticket Prices

Woodside Ferry Terminal and U-boat Story

Woodside Ferry Terminal and U-boat Story are currently closed. Ferry services will not operate from Woodside Ferry Terminal until further notice. 

Woodisde Ferry Village is closed from Thursday 5 November until further notice.

Play Port and Cafe Cross the Mersey at Seacombe Ferry Terminal

The Play Port play area (inside Cafe Cross the Mersey) is currently closed. Cafe Cross the Mersey is open from 10am-4.30pm for takeaway, sit in meals, drinks and snacks.  

River Explorer Cruises

River Explorer Cruises are cancelled until further notice. 

Manchester Ship Canal Cruises

All Manchester Ship Canal Cruises from April until October 2020 have now been cancelled. We will be in contact with customers to arrange full refunds as soon as possible.

Customers with Manchester Ship Canal gift vouchers will be able to exchange the vouchers for a sailing in 2021. Due to the cancellation of bookings for the 2020 season, we are unable to exchange gift vouchers at this current time.

Vouchers do not need to be re-issued, please keep gift vouchers safe until the opportunity is available to exchange the vouchers for a future cruise.  

Evening and Liverpool Bay Cruises 

All 2020 Evening Cruises and Liverpool Bay Cruises have been cancelled. If you have bought a ticket for any of these cruises, we will be in touch shortly to arrange a refund. If you have booked a cruise using a gift voucher, we will refund you with a gift voucher.

If you have a question or query regarding an existing booking, please visit the Contact Us page and complete the Get in Touch form.