Skip to content Skip to menu


Thank you for booking a group trip on a Manchester Ship Canal Cruise, here's some important information for group travel organisers and coach drivers.

Please arrive at your departure point at least 30 minutes prior to departure. Please can the group organiser or coach driver present the group ticket with QR code to our team at the ferry terminal. Passengers will need to complete a boarding card at the terminal prior to boarding the ferry.

Couple enjoy the views from the top deck of the Mersey Ferry on a Manchester Ship Canal Cruise.

At Seacombe, Wallasey, coaches can drop off outside the terminal building. The post code for Seacombe is CH44 6QY. There is free coach parking at Woodside Terminal, Birkenhead, CH41 6DU which is 1.5 miles from Seacombe Terminal. Woodside is currently closed for refurbishment, but free coach parking is still available.

At Liverpool Gerry Marsden Ferry Terminal (Pier Head) coaches can drop off on Canada Boulevard, which is very close to the ferry terminal. There is no longer access to Canada Boulevard via Mann Island. Please follow the new signage to the waterfront from The Strand. The post code for the Pier Head is L3 1DP.

In the event of difficulty on the day, please call our contact centre on 0151 330 1003 (open 9am to 5pm, 7 days a week) and they will be able to contact the staff at the vessel.

Coach Drop Off and Pick Up Points 

The map below shows the coach drop off and pick up points at Seacombe & Liverpool and the location of free coach parking at Woodside Ferry Terminal. 

The map shows the coach drop off and pick up points at Seacombe Ferry Terminal & Liverpool Gerry Marsden (Pier Head) Ferry Terminal and the location of free coach parking at Woodside Ferry Terminal.

Important Passenger Information for Groups 

Cruises last approximately 6-7 hours. You will depart from Liverpool or Wirral, sail along the Manchester Ship Canal towards Warrington and enjoy a return trip along the canal before being dropped at your original departure point. The cruise will depart from Seacombe at the scheduled departure time and call at Liverpool 10 minutes later.  

The duration of this cruise can be variable due to weather, possible lock delays and having to give priority to commercial shipping traffic. Please be flexible with your onward travel arrangements and timings due to the variable duration of this cruise. The actual route and turning point of the cruise may vary.

  • You must arrive at your departure point thirty minutes before the departure time. We are unable to accommodate late arrivals.
  • The information you supply on your boarding card is essential for our cruise to comply with Maritime Regulations. For more information please see our Fair Processing Notice:
  • For the benefit and comfort of all passengers, smoking is not permitted on board the ferry, this includes e-cigarettes.
  • Only assistance dogs are allowed on board the ferry.
  • Food, alcoholic beverages, hot and cold drinks can be purchased on board the ferry. However, you are welcome to bring your own food and non-alcoholic drinks.
  • There is plenty of indoor and outdoor seating. We do not offer a seat reservation service before or during the cruise.
  • Check the weather for the day of your cruise and wear appropriate clothing.
  • Due to the duration of the cruise, the trip may not be suitable for young children.
  • Please be aware that photography and filming may take place during your cruise, and may be used for the purpose of promoting Mersey Ferries online, in print and on social media. Should you not wish to have your image used, please make the on board photographer aware. For more information please see our Fair Processing Notice:
  • Unfortunately, tickets are strictly non-refundable as per our terms and conditions.

Information for passengers with disabilities

The main deck of the ferry is wheelchair accessible and toilet facilities for passengers with disabilities are available on this deck. Access to the top deck is via steps only. Please note that outdoor areas on the main deck are limited.

There is no parking alongside the vessel at any departure point. The distances from the nearest drop off points to the ferry are: Seacombe - 150m, Liverpool Gerry Marsden (Pier Head) - 150m.

Mersey Ferries staff will be on-hand at the departure points to give you additional assistance.

If you need this assistance please alert a member of staff to your needs.

Information can be provided in alternative formats on request.

For our full terms & conditions please visit

Manchester Ship Canal Cruise Route 

The Manchester Ship Canal Cruise route map shows the departure points at Liverpool Gerry Marsden (Pier Head) Ferry Terminal and Seacombe Ferry Terminal. Read below for more details
Buy Tickets