Manchester Ship Canal Cruise

Getting to Liverpool Gerry Marsden
The Liverpool Gerry Marsden Ferry Terminal is a short walk from James Street train station.

Car parking is available at the Q-Park, Liverpool One. A 10% discount is available for Mersey Ferries customers who pre-book their parking.

Visit the Liverpool Gerry Marsden section on our Find Us page to pre-book your parking.

The postcode for this car park is L1 8LT.

For more detailed travel information, please call 0151 330 1000.

Getting to Wirral Terminal
Woodside Ferry Terminal is a short walk from Hamilton Square Rail Station. Limited PayByPhone car parking is available at the terminal. The postcode for the car park is CH41 6DU. 

All car parking charges are facilitated by PayByPhone. You can download the PayByPhone app, pay online, or call 0330 400 7275.

Please note, car parking charges apply from 6am - 6pm.

For more information on how to use PayByPhone, please visit www.paybyphone.co.uk/help.

If you are finding it difficult to use the PayByPhone app or payment method, please pop into Woodside Ferry Terminal (during opening hours) and speak to one of our friendly staff members. Our staff members will be able to assist you and facilitate payment. Please note we cannot accept cash in the ferry terminals.

On the day of your cruise
Join the Mersey Ferry at Liverpool or Wirral, for an enjoyable trip along the Manchester Ship Canal. Cruise duration is normally 5-6 hours. 

Can I change my sailing date?
If you require a change of sailing date at least 14 days prior to the cruise date, then an alternative date can be offered for a change fee of £5 per booking. Sailing dates are subject to availability. Please call our Contact Centre on 0151 330 1003 to arrange this. Unfortunately, we are unable to change tickets less than 14 days prior to the cruise date.

Can I request a refund?
Ticket refunds cannot be offered as per our Terms and Conditions.

How long does the cruise last?
The cruise duration is normally between 5 – 6 hours.

Can I buy food on board?
Our on board cafe sells a range of snacks and sandwiches on board but you are more than welcome to bring your own packed lunches or picnic. There is also a full range of hot and cold drinks to buy as well as a fully licensed bar aboard. Due to licensing restrictions, you cannot bring your own alcohol on board.

Can I bring a dog?
Due to the duration of the cruise, dogs cannot be carried on the Manchester Ship Canal cruises. We do of course, accept assistance dogs.

Is smoking permitted?
All Mersey Ferries, premises, including vessels are designated as no smoking areas. Smoking is not permitted on the vessel at any time. This also includes electronic cigarettes.

How much are children's tickets?
We do not offer a child ticket for this cruise. Children under the age of 2 are free of charge, but still need to have an infant ticket, so please make sure you let us know at the time of booking.

Is the cruise suitable for children?
Please remember that the cruise is likely to be between 5 and 6 hours in duration and the cruises do not have any children’s activities.

What are the arrangements for seating?
We offer free seating on board, we are unable to reserve seats and seats are on a first come first served basis.

Where can I park?
Parking is available at Q Park in Liverpool which is close to the Liverpool Gerry Marsden Ferry Terminal. Limited PayByPhone car parking is available at Woodside Ferry Terminal. For more information check out the Departure Info section on this web page. 

Manchester Ship Canal Cruise Accessibility
Wheelchair access is possible on to the main deck of the vessel only. Please note that outdoor areas on the main deck are extremely limited. The only access to the top deck is via steps.

Toilet facilities for passengers with disabilities are available on the main deck.

There is no parking alongside the vessel at any departure point. At Woodside and Liverpool Gerry Marsden terminals the distance from the nearest drop off point is approx 150m. 

At Mersey Ferries, we have been progressively improving accessibility throughout our terminals and vessels. Our aim is to ensure that all our customers are catered for, and there are no barriers to traveling with us.

Facilities available at Mersey Ferries

On Our Vessels
Main decks are fully accessible, including wheelchair access.
Accessible toilet facilities are available on the main deck.
Colour contrasting steps and handrails.

At Our Terminals
All Mersey Ferries terminals are accessible for wheelchair users.
Please note that the link span bridge, which connects the ferry terminal to the landing stage, can be quite steep, especially at low tide (times for low tide).
Accessible toilets are available at all ferry terminals.

Further Information
All Mersey Ferries information is available in alternative formats.
For further information about accessibility issues please telephone: 0151 330 1003