Need to travel? 

We are continuing to review our services in light of the latest government advice.

If you need to make a journey using the Commuter Service or want to know what is happening with all other cruises and events please read our Current Service Information page.

At Mersey Ferries, we aim to ensure that access to the ferry is easy for all visitors regardless of any disability and we are committed to continually improving access for all visitors.

The following facilities are now in place at Mersey Ferries:

On our vessels

  • Main decks are fully accessible, including wheelchair access
  • Accessible toilet facilities are available on the main deck
  • Food/drink cafe is located on the main deck

At our ferry terminals

  • All Mersey Ferries terminals are accessible for wheelchair users
  • Please note that the link span bridge, which connects the ferry terminal to the landing stage, can be quite steep, especially at low tide (times for low tide). Our staff can provide assistance or transport you by electric buggy from the terminal to the landing stage. If required, please request on arrival at the terminal.
  • Accessible toilets are available at all ferry terminals
  • There is customer parking available at both Wirral terminals, Seacombe and Woodside, including disabled parking bays. Parking fees apply at Woodside. Free parking is available at Seacombe. There is no car parking available directly at Pier Head terminal in Liverpool.
  • U-boat Story is fully accessible except for the Conning Tower. 

Information

  • Mersey Ferries information is available in alternative formats on request
  • River Explorer Cruise fact sheets available at terminals, which is an alternative to the recorded commentary played during the cruise

 

For further information about accessibility, please call: 0151 330 1003 (7 days a week 8am- 8pm)