Commuter Services depart each weekday morning and evening and operate between 07:20 – 09:50am and 5pm - 6:50pm. A cross-river sailing will also depart Pier Head at 4pm and Woodside at 4:30pm Monday- Friday. This additional service is to help passengers cross the river during the current restrictions.
All services will sail from Pier Head and Woodside terminals from Monday 4 January, whilst Seacombe is closed for major refurbishment work.
Face coverings must be worn at all times on the ferry and in the terminals. Find more information and prices on our Current Service Information page.
At Mersey Ferries, we aim to ensure that access to the ferry is easy for all visitors regardless of any disability and we are committed to continually improving access for all visitors.
The following facilities are now in place at Mersey Ferries:
On our vessels
Main decks are fully accessible, including wheelchair access
Accessible toilet facilities are available on the main deck
Food/drink cafe is located on the main deck
At our ferry terminals
All Mersey Ferries terminals are accessible for wheelchair users
Please note that the link span bridge, which connects the ferry terminal to the landing stage, can be quite steep, especially at low tide (times for low tide). Our staff can provide assistance or transport you by electric buggy from the terminal to the landing stage. If required, please request on arrival at the terminal.
Accessible toilets are available at all ferry terminals
There is customer parking available at both Wirral terminals, Seacombe and Woodside, including disabled parking bays. Parking fees apply at Woodside. Free parking is available at Seacombe. There is no car parking available directly at Pier Head terminal in Liverpool.
U-boat Story is fully accessible except for the Conning Tower.
Mersey Ferries information is available in alternative formats on request
River Explorer Cruise fact sheets available at terminals, which is an alternative to the recorded commentary played during the cruise
For further information about accessibility, please call:0151 330 1003 (7 days a week 8am- 8pm)