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Face coverings must be worn at all times on the ferry and in the terminals. Remember to keep a safe distance from other passengers. Find more information and prices on our Current Service Information page.

At Mersey Ferries, we aim to ensure that access to the ferry is easy for all visitors regardless of any disability and we are committed to continually improving access for all visitors.

The following facilities are now in place at Mersey Ferries:

On our vessels

  • Main decks are fully accessible, including wheelchair access
  • Accessible toilet facilities are available on the main deck
  • Food/drink cafe is located on the main deck

At our ferry terminals

  • All Mersey Ferries terminals are accessible for wheelchair users
  • Please note that the link span bridge, which connects the ferry terminal to the landing stage, can be quite steep, especially at low tide (times for low tide). Our staff can provide assistance or transport you by electric buggy from the terminal to the landing stage. If required, please request on arrival at the terminal.
  • Accessible toilets are available at all ferry terminals
  • There is no car parking available directly at Pier Head Ferry Terminal in Liverpool. Customer parking is available at Woodside Ferry Terminal, including disabled parking bays. Parking fees apply at Woodside.
  • From Monday 22 November all car parking charges at Woodside Ferry Terminal will be made by PayByPhone. You can download the app, pay online, or call 0330 400 7275. Please note, car parking charges apply from 6am - 6pm. For more information on how to use PayByPhone, please visit www.paybyphone.co.uk/help
  • If you are finding it difficult to use the PayByPhone app or payment method, please pop into Woodside Ferry Terminal (during opening hours) and speak to one of our friendly staff members. They will be able to assist you and facilitate payment. Please note we cannot accept cash in the ferry terminals.
  • Commuters who pay for weekly, monthly, quarterly and yearly passes will also still benefit from free parking at Woodside. Please speak to a Mersey Ferries staff member to recieve a parking pass. 

Information

  • Mersey Ferries information is available in alternative formats on request
  • River Explorer Cruise fact sheets available at terminals, which is an alternative to the recorded commentary played during the cruise.
  • Seacombe Ferry Terminal is temporarily closing for major refurbishment works. The works will see the linkspan bridges, which are over 130 years old and coming to the end of their operational life, replaced and the landing stage undergo a major refurbishment, including upgrading the mooring bollards and installing new powered gangways.

 

For further information about accessibility, please call: 0151 330 1003 (7 days a week 8am- 8pm)