We are continuing to follow and review our services in light of any government advice and information.

We’re expecting to see an increase in the number of people travelling following the government announcement (Sunday 10 May) about a limited easing of lockdown restrictions.

We’re asking everyone to rethink how they travel, consider if they do really need to travel and, if so, when and by what means you will travel.

You can find out more about our Rethink travel campaign on the Merseytravel website where there is some important journey planning advice as well as information about public transport services.

Commuter Service

The weekday Commuter Service is currently running between Seacombe and Liverpool, from 7.20am to 10am, and again between 4pm and 7pm to support people who need to travel.

If you’re thinking of using the ferries then please be aware that social distancing measures will be in place, meaning each ferry can only carry about 90 people so you need to plan your journey in advance and leave more time for your journey.

We’re asking customers to pay by contactless/card payments and don’t forget you can use the ticket machines at the terminals - this is to protect both you and our staff.

It’s also important practice good hygiene – avoid touching surfaces, your face, and wash your hands properly both before and after your journey.

All Evening Cruises, Manchester Ship Canal Cruises and Liverpool Bay Cruises in April, May, June and July 2020 have been cancelled. If you have bought a ticket for any of these cruises, we will be in touch shortly to arrange a refund. If you have booked a cruise using a gift voucher, we will refund you with a gift voucher.

Bookings for all remaining 2020 cruises have been suspened until further notice. 

If you have a question or query regarding an existing booking, please visit the Contact Us page and complete the Get in Touch form.