Mersey Ferries continues to follow government advice about essential travel and helping to reduce the spread of the Coronavirus and we are reviewing our services in light of this advice.

Update Tuesday 31 March: From Monday 6 April the morning and evening commuter services will be temporarily suspended due to a significant fall in demand but this will be monitored on a regular basis. If your journey is essential and you need to travel cross river please consider bus and rail options.

All River Explorer Cruises and weekend services have been cancelled and U-boat Story is closed.

We have also made the decision to cancel all Evening Cruises and Manchester Ship Canal Cruises in April and May 2020. If you have purchased a ticket for any of these cruises, we will be in touch shortly to arrange a refund. If you have booked a cruise using a gift voucher, we will refund you with a gift voucher.

If you have already bought a ticket for an Evening Cruise, Manchester Ship Canal Cruise or Liverpool Bay Cruise in June or beyond, we are currently planning for these cruises to take place. However, we are monitoring the situation closely and have suspended any further bookings in June.

We strongly advise people to follow the advice about non-essential travel and social distancing and more information is available online.

Customers who are key workers can visit www.merseytravel.gov.uk and rail and bus operator websites for the latest service information.

Get in touch

If you would like to leave a compliment or complaint, ask a question or report an issue, please get in touch.

Timetable and general enquiries 

0151 330 1003 (open 7 days 8am - 8pm)

Ticket sales and booking enquiries 

0151 330 1003 (open 7 days 8am - 8pm)

Groups and school bookings

Group & school bookings for Mersey Ferries, U-boat Story and partner ticketing with other Liverpool attractions call 0151 330 1420 (Mon-Fri 9am - 4.30pm) or email groups@merseyferries.co.uk

Boat Hire

0151 330 1561 (Mon-Fri 9.30am - 4.30pm) or email boathire@merseyferries.co.uk 

Head Office

Merseytravel, PO Box 1976, Liverpool L69 3HN or email ask@merseytravel.gov.uk

Pier Head terminal 

Mersey Ferries, Pier Head, Georges Parade, Liverpool L3 1DP 

Woodside terminal

Mersey Ferries, Woodside, Birkenhead, Merseyside CH41 6DU

Seacombe terminal 

Mersey Ferries, Victoria Place, Seacombe, Wallasey, Wirral CH44 6QY

Mersey Ferries Limited

Registered office - 1 Mann Island, Liverpool L3 1BP
Company Number - 02495472
A company registered in England