Contact Us

Due to the COVID-19 pandemic our phone lines are currently unavailable. If your query is urgent, you can still contact us by sending a message via our social channels or email addresses below. Please bear in mind it may take us slightly longer than usual to get back to you at this time.

Get in touch

If you would like to leave a compliment or complaint, ask a question or report an issue, please get in touch.

Timetable and general enquiries 

0151 330 1003 (open 7 days 8am - 8pm)

Ticket sales and booking enquiries 

0151 330 1003 (open 7 days 8am - 8pm)

Groups and school bookings

Group & school bookings for Mersey Ferries, U-boat Story and partner ticketing with other Liverpool attractions call 0151 330 1420 (Mon-Fri 9am - 4.30pm) or email groups@merseyferries.co.uk

Boat Hire

0151 330 1561 (Mon-Fri 9.30am - 4.30pm) or email boathire@merseyferries.co.uk 

Head Office

Merseytravel, PO Box 1976, Liverpool L69 3HN or email ask@merseytravel.gov.uk

Pier Head terminal 

Mersey Ferries, Pier Head, Georges Parade, Liverpool L3 1DP 

Woodside terminal

Mersey Ferries, Woodside, Birkenhead, Merseyside CH41 6DU

Seacombe terminal 

Mersey Ferries, Victoria Place, Seacombe, Wallasey, Wirral CH44 6QY

Mersey Ferries Limited

Registered office - 1 Mann Island, Liverpool L3 1BP
Company Number - 02495472
A company registered in England